Privacy Policy

Wuhan Waking Lion Chemicals Co., Ltd. ("Waking Lion," "we," "us") operates wakinglionphos.com. This policy explains what information we collect through the website, why, and how we handle it.

1. Information We Collect

We collect information you provide directly when you use our inquiry form, request a company profile or technical documentation, or contact us by email, WhatsApp, or WeChat. This typically includes:

• Name, company name, email address, and phone number
• Your inquiry details — product, quantity, destination port, and any message you send us
• Basic technical data automatically logged by our hosting provider (IP address, browser type, pages visited) for security and site performance

We do not knowingly collect information from anyone under the age of 16, and our website is not directed at minors.

2. How We Use It

We use the information you provide to respond to your inquiry, prepare quotations and documentation (TDS, COA templates, certification copies), and maintain our business relationship with you if you become a customer. We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Cookies

Our website uses only essential cookies required for basic functionality (such as security and form submission). We do not use third-party advertising cookies or tracking pixels. If this changes in the future, we will update this policy and provide appropriate notice.

4. Sharing & International Transfer

We share inquiry information internally with our export sales and technical teams to process your request. We do not share your personal information with third parties except where necessary to fulfil your order (for example, freight forwarders or inspection agencies you have specifically requested) or where required by law.

As a China-based manufacturer serving customers worldwide, information you submit may be processed and stored on servers located in China. Where applicable to visitors from the European Economic Area, we take reasonable steps to handle your data in a manner consistent with GDPR principles.

5. Data Retention & Your Rights

We retain inquiry and customer records for as long as necessary to maintain our business relationship and meet accounting, export, and regulatory documentation requirements. You may ask us at any time to access, correct, or delete the personal information we hold about you, subject to any legal or contractual obligations that require us to retain certain records (for example, completed transaction documentation).

6. Contact

Questions about this policy or your personal information can be sent to market@wakinglionphos.com.